You should have received your new Medicare card in the mail by now. If you have your new Medicare card, start using it right away! Also remember to destroy your old Medicare card so no one can get your personal information.
If you’re still waiting on your new card, here’s what to do next:
Look around the house for any old or unopened mail. Your new Medicare card will come in a plain white envelope from the Department of Health and Human Services.
Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. There may be something that needs to be corrected, like your mailing address.
Your health care provider may also be able to look up your new number. And don’t worry, you can still use your current Medicare card to get health care services until January 1, 2020.
Continue to beware of scams! New numbers can still be used to commit health care fraud. Protect your Medicare card just like your credit cards. Only give your Medicare Number to doctors, pharmacists, other health care providers, your insurer, or people you trust to work with Medicare on your behalf.
Learn more about how you can fight Medicare fraud.